Cue, Formerly Greplin, Gets Smarter

Readers here may recall me extolling the virtues of Greplin, the app that lets you search across social networks and emails in your cloud to find that needle in the haystack you thought you remember seeing sometime long ago. Well, Greplin has morphed into Cue and has gotten a bit smarter and more agile. The basic premise remains the same – you can organize your information across accounts so you can pull that information and actually use it. But now Cue will actually index your information and combine snippets that appear to be connected, resulting in an almost semantic collection of related data that makes sense. So, if you are searching for a meeting you know you scheduled for a month from now, Cue will not just give you the meeting information in your calendar, it will give you contact information for attendees and emails pertaining to the meeting. Pretty cool.

Cue also has added support for your iOS calendars, and allows you to set which calendars will show up in your Cue. Cue indexes information from Gmail, Google Docs, Google Calendar, iPhone Calendars, Yahoo Mail, AOL Mail, iCloud Mail, Dropbox, Twitter, Facebook and LinkedIn for free. Premium, costing $50 a year or $5 monthly, adds Evernote, Salesforce, Yammer, Basecamp, Reddit, Pinboard, Delicious, Tumblr and Google Reader accounts. That is a whole lot of information.

If you haven’t tried Cue, I suggest you do – more than once it has been able to find a lost email or post whose location  I couldn’t quite remember. It’s nice to have the mental backup. Works on your iDevice or the web. Check it out.

Total Attorneys Has It's Own App Store

 

Total Attorneys is a web-based (read: cloud-based) law practice management program. Essentially, TA provides the means for clients to retain your services, make payments, upload documents and complete forms online, while you and your colleagues can access complete case files at any time from any location with a secure Internet connection. Manage your practice, track time, send bills, manage documents and communicate with clients, all from a centralized Web location. They even offer virtual receptionist services from their Chicago location. Sounds pretty cool, right?

 

It gets cooler. TA has now implemented an App store for its platform, called Total Apps, unveiling the wonder at the ABA Tech show going on in Chicago as we speak. The first apps out of the box include:

 

• Fastcase, for legal research

• Capital Payments, for payment processing

• LegalEase, for attorney and paralegal contract support services

• Legal Web Experts, for website creation and marketing

• Virtual Receptionist, for fielding calls

• LawQA, to showcase expertise

• Google Sync, to keep Contacts, Calendars and Tasks in line

• IfByPhone, to reach out to leads that have contacted you

• LegalLeads, TA’s own lead generation service

 

Plus, TA has an iPhone and iPad app to enable access to the platform while on the go. The timetracking feature on the mobile apps is ultra simple to use, making it quite easy to accurately keep time. Plus you can easily access the various tasks within the platform and, I presume in the near future, the apps via the mobile interface as well.

 

 

TA is making its API available to developers in the hopes that third parties will pick up and run with the store and integrate more functionality into the platform. I think this is a forward-thinking means of managing legal practice in a way  our rapidly mobilized society can understand – with app-based, tool-oriented deployable solutions. Nice work, guys.

 

 

 

Run, Don't Walk, To 50GB Free Cloud Storage Via Box

Ever watching out for the free goods, I clapped with delight when I saw this great deal. If you are the lucky owner of an Android device, and you find the idea of free cloud storage and collaboration pretty nifty, then download Box’s mobile storage application for Android, log into your account and, Voila!, you will be gifted with 50GB of free storage. That ain’t no chump change – you can hold a lot of stuff with 50GB.

Box offered a similar incentive for iPhone / iPad users back in the fall. Now Android fans can partake of the free-ness.

Box distinguishes itself from services like DropBox by focusing more on easy collaboration. It most closely resembles Google Docs with file / folder sharing, version tracking and collaboration tools. It bears noting that the per file size limit is 25 MB for free users, which may not be enough for certain of your file types. You can upgrade to 1GB file sizes for $10 / month. Another important limitation: there is no desktop application for the free version like DropBox - you have to download your docs, edit, and then upload and can’t get auto-updates in all places – not quite as handy as Google Doc’s ability to permit edits in the cloud. Nonetheless, free is free and 50GB is 50GB. And, on the plus side, Box integrates with a lot of other services like Gmail, Google Docs, and Microsoft Office, so there are work arounds to be had.

So, grab that storage while its hot. There must be something you can put in the Box.

Guest Post: Flying Solo In The Cloud

Christopher G. Hill is lawyer, LEED AP, and owner of the Richmond, VA firm, The Law Office of Christopher G. Hill, PC. Chris has been nominated and elected by his peers to Virginia’s Legal Elite in the Construction Law category on multiple occasions and is a member of the Virginia Super Lawyers “Rising Stars” for 2011.  He specializes in mechanic’s liens, contract review and consulting, occupational safety issues (VOSH and OSHA), and risk management for construction professionals. Chris authors the Construction Law Musings blog where he discusses legal and policy issues relevant to construction professionals. You can follow him on Twitter at @constructionlaw.

First of all, I’m thrilled to cross post for a third time here at the Studio. Today, you can check out Martha’s great post on changes and fun with Google after you read this.

When I contacted Martha for what she’d like for a post, we decided on “the Cloud.” I know, this has been done to death. The “cloud” is everywhere. SEO and other tech buzzwords rule Twitter and blogs. I feel as if it’s all around us and that we can’t escape it. Smarter folks than I have discussed the ethical, practical and legal implications of the use of the “cloud” (read Internet) in legal practice. If you are looking for a discussion of those types of high level thoughts and implications, you are in the wrong place.

As anyone that reads Musings will know, I am not anti-cloud (and I love to read the Advocate’s Studio to keep up on the latest tech). I use Web 2.0 (or whatever we call it now) for marketing, client development and other helpful things, so please don’t turn away at this point because you think I will be panning use of internet based practice tools in legal practice (or construction practice for that matter).

When I went out on my own on July 1, 2010, I embraced the mobility available through cloud based tools. I am the entire staff of my law firm, so I needed to streamline and go paperless (to the extent possible in legal practice) to keep my practice manageable. I signed up for Clio, hooked my trusty laptop to the internet, later purchased a ScanSnap scanner, bought a Blackberry Playbook (yes, I’m still using a Blackberry), and charged forward. While the scanner is not in the cloud, it keeps my paper to my goal of a two drawer file cabinet.

Now, when documents come in, I scan the documents; send them to Clio through its great document mail drop service that files the document to the right matter; and, stamp it “scanned” and either shred or file it away (there are still documents I need to keep in original form). I also keep a record of e-mails that go back and forth in the same manner. With the documents redundantly saved on Clio’s servers, I can get to them wherever I can find a web connection.

I bill clients by e-mail (often with just a web link allowing them to see and pay their bill). I accept credit card payments over the web. I occasionally collaborate through Dropbox and/or Google Docs. Without web based practice tools, my practice would not run as smoothly.

On the other hand (and you knew there’d be one, didn’t you?), I do not think that the Web is the be all and end all of legal practice and marketing. Particularly with my clientele (contractors and subcontractors), the value of a handshake, and having boots on the ground cannot be underestimated. While having a web presence is, in my opinion, necessary, it cannot be all that I use. The flood of web based possibilities seems endless, but trying to use all of them would kill my productivity and, frankly, cause my eyes to hurt from staring at a screen.

In other words, the cloud is great, but there’s way too much out there to use it all so take what you need and leave the rest. I have on more than one occasion referred to myself as a “MASH unit lawyer,” dealing with claims and practical, non-cloud based issues, with what I hope to be a level of pragmatism. I take this same ethic to the “cloud” with me. Judicious use of the cloud allows my practice to run and it can help yours too. Just be sure to get your head out of the cloud on occasion.

RFP Attorney: An Online Attorney Marketplace

Another option for attorneys to display expertise and connect with potential clients? Another site for potential clients to search and vet attorneys based on knowledge and content? RFP Attorney seeks to meet both needs. The site offers a marketplace with optimal search capabilities and flexible content options, ideally offering attorneys and clients a better means of connecting with each other. RFP promises to maintain a state of the art site on which attorneys can collect and showcase vital information through the creation of a Presence, which includes vital contact information, an About Me with background, experience, unique qualifications and personal statement, Case Studies or your example cases including actual briefs or key links, Thought Leadership which collects articles, newsletters, presentations, links, etc., a place to link your blog posts, your Twitter feed, real world Events you are appearing at and where potential clients can meet you in person, and Services – provide information on the legal services you offer, including optional Flat-Fee Solutions. This latter concept is a means offered by RFP for attorneys to offer unbundled legal services through their platform. Presence is not structured around an area law, but rather industries and services the attorney serves and provides, presumably making it easier for potential clients to find what they are looking for. Attorneys can share their Presence on other social platforms as well – improving visibility through more established sites. RFP also promises to boost your visibility on the web through its back-end and search friendly features.

I like the “Verify Me” button – this allows clients a quick link to the applicable bar association for each attorney, allowing potential clients to perform a quick search to determine whether the attorney is in good standing.

For potential clients, RFP offers a variety of tools to search, track and manage relationships. Potential clients can use Quick Search which asks two questions – where do you need the attorney and what your needs are – and returns responses. There are filters on the result page that allows you to further refine the return. Clients can submit requests for proposals for legal services through the site and the tools make it easy for clients to complete the request. Submitting requests after the first will incur a charge, which is one of the means by which RFP monetizes. Attorneys can accept or decline the request. Prices break down as follows:

For Attorneys: Signing up is free and creation of the first Presence is free (you can have more than one). If you wish to showcase additional areas of knowledge, add a second Presence for only $19.99 per month, and each additional Presence after that is $9.99 per month.

Each client lead an attorney accepts costs $1.99. Discounts are available: 5 for $1.59 each and 10 for $0.99 each. Responding to an RFP received costs $9.99. Discounts are also available: 5 for $7.99 each and 10 for $4.99 each.

For Clients: Signing up is free. Searching for attorneys and reviewing their content is free. Sending a contact request is free. If you choose to run an RFP, the first one is free. If you are a legal department, business, or individual with several areas of legal needs, you can run additional RFPs for $29.99 each. Discounts of 5 for $19.99 each are available as well.

I am not sure how the charge arrangements comport with referral / fee sharing rules – we will have to see how hat all falls out.

If the site works as well as it promises and it’s fee structure compliant, this could be a cost effective means of tailoring attorney marketing and fine-tuning attorney search. I am interested in seeing reviews on the RFP Attorney process as people kick the tires.

Windows Live SkyDrive Offers 25GB On Your iPhone

Want to expand your virtual real estate on your mobile phone? If you haven’t already gotten your free Windows Live account, now is the time to do it. Sneaking under my radar during the holiday crazies was this announcement from the fine folks at Windows Live – you can now access SkyDrive’s 25GB of storage via apps on your iPhone or Windows Phone. Pretty darn cool. Dropbox is nice, but it can’t hold a candle to the size of SkyDrive.

Of course, Microsoft has baked SkyDrive fairly deeply into Windows Phone 7.5. With the Windows Phone app, you can store documents, notes, photos, videos and access them from your phone. Share photos stored on SkyDrive by email, text, or IM, use Office apps like Word, Excel, and PowerPoint with SkyDrive files, and keep your phone’s camera roll up-to-date on SkyDrive automatically. SkyDrive is integrated directly into the apps as well as core phone functions. Of particular use on mobile, you can browse your entire SkyDrive. share files and manage your storage.

The “extra extra” though is an iPhone app! In addition to their OneNote notebooks, iPhone users can access their files in SkyDrive, create folders, delete files, and share links to folders and files directly using the Mail app. Much of the functionality is the same between the Windows Phone and iPhone apps – tailored to the particular phone’s user experience. This is very very cool indeed – kudos to Microsoft for not leaving us iPhone users hanging!

Read more about these apps and SkyDrive and check out some vids over at the Windows Live site. And get an extra 25GB of useful storage on your mobile device. Thanks Microsoft.

 

The Cloud: A Foul Play?

Whether or not to use the Cloud in your legal practice: that is the question. To be, or not to be, in the Cloud depends heavily on the ethical rules that guide our profession. Not surprisingly, those ethics commissions are having just as much difficulty grappling with the question as are the ordinary practitioners faced with the attractive option of SaaS and cloud products. Is there an ethical trap inherent in the use of these tools, just waiting to be sprung?

Fortunately, the ABA Commission on Ethics is striving to be realistic in its approach to the use of cloud computing and possible violation of client confidentiality. The Commission has drafted a proposal to assist lawyers in making decisions regarding cloud services. 

The gist of the proposal, as well as the gist of the ethics opinions rendered by state bar associations, is that a lawyer need take “reasonable” steps to ensure client confidentiality and that this same standard applies to use of the cloud to transmit client data. Some opinions also combine the concept of flexibility with reasonableness, clearly a nod to the “everchanging nature” of technology. Protection level may be adjusted based on the client’s needs and nature of the information involved. And, rightly so, the onus should be on the lawyer to establish that he or she acted reasonably with respect to the use of technology for storage, manipulation and transfer of data. This includes a showing that the lawyer acted diligently by, for example, analyzing terms of service, privacy policies, security features and actively took the steps necessary to ensure the greatest level of protection available. This does not inecessarily require a complete refusal to use anything cloud in support of your practice.

Take a look at some  of the reported ethics opinions. From these, you should be able to get a sense of what is required of you when you opt to look to skyward for technological assistance. And remember, just because it comes from the cloud doesn’t necessarily mean that something wicked this way comes.

Zukmo Is Your Cloud-Based Filing System

Sometimes browsing the Web feels a little like a game of “catch and release.” You happen upon interesting content, you consume it, and then you release it back into the wild. Invariably, at some point in the future, you may find yourself vaguely remembering having seen something once that might pertain to something you need to know right now, but you can’t quite put your finger on it ….

If you aren’t too fond of the circular file-like cycle of information consumption on the Web, then Zukmo might be your new best friend. At it’s heart, its a bookmarking system. But it’s clever-simple interface and deep functionality make it worth a look. The key functions of Zukmo are the ability to store, access, and share content. Content is culled from various sources around the Web to be stored in Zukmo’s one, centralized location. Create your account for free, drag the bookmarklet up into your browser bar, click it when you are on a page you want to keep and you can then retrieve it at your “My Zukmo” page, either via the bookmarklet link or at their website.  A very nice feature is the ability to import bookmarks from your browser and Google and sync with Delicious and other sources so that you can keep everything centralized. A very, very nice feature is the ability to add the bookmarklet to your mobile browser on your iPhone and iPad – where I do most of my reading anyway.

But it isn’t just about your Web bookmarks. You can also bookmark and upload local documents to My Zukmo, which then become part of the search universe within Zukmo. You can pull content from your Twitter stream, from Google Docs, from YouTube and Vimeo and from Slideshare and view them within Zukmo. The search function offers full text and attribute search across all of the stored content and streams and get back highlighted results, like a Google search. You can distribute out of Zukmo to Facebook and Twitter, by email, or all three at the same time.

When you save in Zukmo, the app uses a simplification process to improve readability, showing only the key content, without the usual Web page gobbledy gook. There is also an Easy Reader button on each entry, which essentially shows the substance in a printer-friendly format. Finally, you can use Zukmo as an automatic sharing hub to Facebook and Twitter, and access your content from any device, anywhere. Check out the sample screenshot of your My Zukmo page. Nice and clean:

Zukmo really offers an incredibly amount of storage service for free. Besides considering it for your bookmarking needs, the document add feature brings Zukmo closer to a cloud backup solution for a large segment of your own personal data. Not a bad deal for the price.

Cloud Experience For Online, Real Time Backups

I have had people ask me about the best options for backing up data and media. Invariably, the discussion centers around local storage versus cloud storage and some combination thereof. Studio readers know I am a big fan of cloud storage (particularly if it is free), and that I use DropBox quite a bit to manipulate my content in the cloud. But I don’t really use DropBox for online backup – I tend to use it more as a way station and sharing option when I need to use certain files across devices or work with someone else on something. The free limit is rather small to be used to backup tons of data.

Cloud Experience is a great cloud option for online backup. The service starts at 10gb for free for both consumers and developers, as well as quite reasonably priced for added storage if the 10gb is insufficient. You can sync documents, photos, calendars, contacts – pretty much any data worth saving in multiple locales. You can sync these backups across a plethora of devices, so you need not wring your hands when your trusty smartphone bites the dust or you find yourself remote from your main address book needing to call that contact whose number you haven’t memorized. Files can also be shared with lots of networks, including the social ones.

There is no harm in adding a layer of protection to 10gb of your content when the price is free. Check out Cloud Experience – you may find yourself thanking me.

How's Your Cloud Looking These Days?

If you want to know, check out this visual showing the results of a report compiled by BitNami, Cloud and Zenoss via ReadWriteWeb. All respondents, save 20% polled, have some plans to utilize the cloud in 2011. While this is a pretty sizable number, respondents also seem sort of reluctant to go fully hosted or virtual, with a preference for keeping some measure of hardware control. Linux is the most popular cloud operating system, and a whopping 60% prefer to use open source software whenever possible. Wow. Scalability, savings and easier management are the most cited reasons for “going cloud.” Are you in the cloud or do you plan to do so in the near future? What are your reasons?