Advocate's Studio

Total Attorneys is a web-based (read: cloud-based) law practice management program. Essentially, TA provides the means for clients to retain your services, make payments, upload documents and complete forms online, while you and your colleagues can access complete case files at any time from any location with a secure Internet connection. Manage your practice, track time, send bills, manage documents and communicate with clients, all from a centralized Web location. They even offer virtual receptionist services from their Chicago location. Sounds pretty cool, right?

It gets cooler. TA has now implemented an App store for its platform, called Total Apps, unveiling the wonder at the ABA Tech show going on in Chicago as we speak. The first apps out of the box include:

• Fastcase, for legal research

• Capital Payments, for payment processing

• LegalEase, for attorney and paralegal contract support services

• Legal Web Experts, for website creation and marketing

• Virtual Receptionist, for fielding calls

• LawQA, to showcase expertise

• Google Sync, to keep Contacts, Calendars and Tasks in line

• IfByPhone, to reach out to leads that have contacted you

• LegalLeads, TA’s own lead generation service

Plus, TA has an iPhone and iPad app to enable access to the platform while on the go. The timetracking feature on the mobile apps is ultra simple to use, making it quite easy to accurately keep time. Plus you can easily access the various tasks within the platform and, I presume in the near future, the apps via the mobile interface as well.

TA is making its API available to developers in the hopes that third parties will pick up and run with the store and integrate more functionality into the platform. I think this is a forward-thinking means of managing legal practice in a way  our rapidly mobilized society can understand – with app-based, tool-oriented deployable solutions. Nice work, guys.

Ever watching out for the free goods, I clapped with delight when I saw this great deal. If you are the lucky owner of an Android device, and you find the idea of free cloud storage and collaboration pretty nifty, then download Box’s mobile storage application for Android, log into your account and, Voila!, you will be gifted with 50GB of free storage. That ain’t no chump change – you can hold a lot of stuff with 50GB.

Box offered a similar incentive for iPhone / iPad users back in the fall. Now Android fans can partake of the free-ness.

Box distinguishes itself from services like DropBox by focusing more on easy collaboration. It most closely resembles Google Docs with file / folder sharing, version tracking and collaboration tools. It bears noting that the per file size limit is 25 MB for free users, which may not be enough for certain of your file types. You can upgrade to 1GB file sizes for $10 / month. Another important limitation: there is no desktop application for the free version like DropBox - you have to download your docs, edit, and then upload and can’t get auto-updates in all places – not quite as handy as Google Doc’s ability to permit edits in the cloud. Nonetheless, free is free and 50GB is 50GB. And, on the plus side, Box integrates with a lot of other services like Gmail, Google Docs, and Microsoft Office, so there are work arounds to be had.

So, grab that storage while its hot. There must be something you can put in the Box.

Christopher G. Hill is lawyer, LEED AP, and owner of the Richmond, VA firm, The Law Office of Christopher G. Hill, PC. Chris has been nominated and elected by his peers to Virginia’s Legal Elite in the Construction Law category on multiple occasions and is a member of the Virginia Super Lawyers “Rising Stars” for 2011.  He specializes in mechanic’s liens, contract review and consulting, occupational safety issues (VOSH and OSHA), and risk management for construction professionals. Chris authors the Construction Law Musings blog where he discusses legal and policy issues relevant to construction professionals. You can follow him on Twitter at @constructionlaw.

First of all, I’m thrilled to cross post for a third time here at the Studio. Today, you can check out Martha’s great post on changes and fun with Google after you read this.

When I contacted Martha for what she’d like for a post, we decided on “the Cloud.” I know, this has been done to death. The “cloud” is everywhere. SEO and other tech buzzwords rule Twitter and blogs. I feel as if it’s all around us and that we can’t escape it. Smarter folks than I have discussed the ethical, practical and legal implications of the use of the “cloud” (read Internet) in legal practice. If you are looking for a discussion of those types of high level thoughts and implications, you are in the wrong place.

As anyone that reads Musings will know, I am not anti-cloud (and I love to read the Advocate’s Studio to keep up on the latest tech). I use Web 2.0 (or whatever we call it now) for marketing, client development and other helpful things, so please don’t turn away at this point because you think I will be panning use of internet based practice tools in legal practice (or construction practice for that matter).

When I went out on my own on July 1, 2010, I embraced the mobility available through cloud based tools. I am the entire staff of my law firm, so I needed to streamline and go paperless (to the extent possible in legal practice) to keep my practice manageable. I signed up for Clio, hooked my trusty laptop to the internet, later purchased a ScanSnap scanner, bought a Blackberry Playbook (yes, I’m still using a Blackberry), and charged forward. While the scanner is not in the cloud, it keeps my paper to my goal of a two drawer file cabinet.

Now, when documents come in, I scan the documents; send them to Clio through its great document mail drop service that files the document to the right matter; and, stamp it “scanned” and either shred or file it away (there are still documents I need to keep in original form). I also keep a record of e-mails that go back and forth in the same manner. With the documents redundantly saved on Clio’s servers, I can get to them wherever I can find a web connection.

I bill clients by e-mail (often with just a web link allowing them to see and pay their bill). I accept credit card payments over the web. I occasionally collaborate through Dropbox and/or Google Docs. Without web based practice tools, my practice would not run as smoothly.

On the other hand (and you knew there’d be one, didn’t you?), I do not think that the Web is the be all and end all of legal practice and marketing. Particularly with my clientele (contractors and subcontractors), the value of a handshake, and having boots on the ground cannot be underestimated. While having a web presence is, in my opinion, necessary, it cannot be all that I use. The flood of web based possibilities seems endless, but trying to use all of them would kill my productivity and, frankly, cause my eyes to hurt from staring at a screen.

In other words, the cloud is great, but there’s way too much out there to use it all so take what you need and leave the rest. I have on more than one occasion referred to myself as a “MASH unit lawyer,” dealing with claims and practical, non-cloud based issues, with what I hope to be a level of pragmatism. I take this same ethic to the “cloud” with me. Judicious use of the cloud allows my practice to run and it can help yours too. Just be sure to get your head out of the cloud on occasion.

Another option for attorneys to display expertise and connect with potential clients? Another site for potential clients to search and vet attorneys based on knowledge and content? RFP Attorney seeks to meet both needs. The site offers a marketplace with optimal search capabilities and flexible content options, ideally offering attorneys and clients a better means of connecting with each other. RFP promises to maintain a state of the art site on which attorneys can collect and showcase vital information through the creation of a Presence, which includes vital contact information, an About Me with background, experience, unique qualifications and personal statement, Case Studies or your example cases including actual briefs or key links, Thought Leadership which collects articles, newsletters, presentations, links, etc., a place to link your blog posts, your Twitter feed, real world Events you are appearing at and where potential clients can meet you in person, and Services – provide information on the legal services you offer, including optional Flat-Fee Solutions. This latter concept is a means offered by RFP for attorneys to offer unbundled legal services through their platform. Presence is not structured around an area law, but rather industries and services the attorney serves and provides, presumably making it easier for potential clients to find what they are looking for. Attorneys can share their Presence on other social platforms as well – improving visibility through more established sites. RFP also promises to boost your visibility on the web through its back-end and search friendly features.

I like the “Verify Me” button – this allows clients a quick link to the applicable bar association for each attorney, allowing potential clients to perform a quick search to determine whether the attorney is in good standing.

For potential clients, RFP offers a variety of tools to search, track and manage relationships. Potential clients can use Quick Search which asks two questions – where do you need the attorney and what your needs are – and returns responses. There are filters on the result page that allows you to further refine the return. Clients can submit requests for proposals for legal services through the site and the tools make it easy for clients to complete the request. Submitting requests after the first will incur a charge, which is one of the means by which RFP monetizes. Attorneys can accept or decline the request. Prices break down as follows:

For Attorneys: Signing up is free and creation of the first Presence is free (you can have more than one). If you wish to showcase additional areas of knowledge, add a second Presence for only $19.99 per month, and each additional Presence after that is $9.99 per month.

Each client lead an attorney accepts costs $1.99. Discounts are available: 5 for $1.59 each and 10 for $0.99 each. Responding to an RFP received costs $9.99. Discounts are also available: 5 for $7.99 each and 10 for $4.99 each.

For Clients: Signing up is free. Searching for attorneys and reviewing their content is free. Sending a contact request is free. If you choose to run an RFP, the first one is free. If you are a legal department, business, or individual with several areas of legal needs, you can run additional RFPs for $29.99 each. Discounts of 5 for $19.99 each are available as well.

I am not sure how the charge arrangements comport with referral / fee sharing rules – we will have to see how hat all falls out.

If the site works as well as it promises and it’s fee structure compliant, this could be a cost effective means of tailoring attorney marketing and fine-tuning attorney search. I am interested in seeing reviews on the RFP Attorney process as people kick the tires.

Want to expand your virtual real estate on your mobile phone? If you haven’t already gotten your free Windows Live account, now is the time to do it. Sneaking under my radar during the holiday crazies was this announcement from the fine folks at Windows Live – you can now access SkyDrive’s 25GB of storage via apps on your iPhone or Windows Phone. Pretty darn cool. Dropbox is nice, but it can’t hold a candle to the size of SkyDrive.

Of course, Microsoft has baked SkyDrive fairly deeply into Windows Phone 7.5. With the Windows Phone app, you can store documents, notes, photos, videos and access them from your phone. Share photos stored on SkyDrive by email, text, or IM, use Office apps like Word, Excel, and PowerPoint with SkyDrive files, and keep your phone’s camera roll up-to-date on SkyDrive automatically. SkyDrive is integrated directly into the apps as well as core phone functions. Of particular use on mobile, you can browse your entire SkyDrive. share files and manage your storage.

The “extra extra” though is an iPhone app! In addition to their OneNote notebooks, iPhone users can access their files in SkyDrive, create folders, delete files, and share links to folders and files directly using the Mail app. Much of the functionality is the same between the Windows Phone and iPhone apps – tailored to the particular phone’s user experience. This is very very cool indeed – kudos to Microsoft for not leaving us iPhone users hanging!

Read more about these apps and SkyDrive and check out some vids over at the Windows Live site. And get an extra 25GB of useful storage on your mobile device. Thanks Microsoft.