• Twitter. Are You Doing It Wrong?

    With only 140 characters to work with, it is hard to imagine screwing up Twitter. But, where there’s a will, there’s a way. The Atlantic reports today on a study of 43,000 responses to various types of tweets that parses out what readers liked and didn’t like in their microblog content. The study by Paul Andre, Michael S. Bernstein, and Kurt Luther revealed that readers felt about a third of tweets were worth reading, somewhat less than a third were inane and the rest fell somewhere in the middle. That’s a pretty high dreck to value ratio. Where do your tweets fall?

    The researchers used a web site called “Who Gives A Tweet” to collect the ratings – users were promised anonymous ratings in turn for their own ratings of other’s tweets. After collecting reviews from over 4,200 users who rated at least ten tweets each, Andre, Bernstein and Luther began the parsing process.

    And what did they learn? That the standout reason for disliking a tweet is that it’s boring. Boring often equates to tweeting old information or being repetitive. Other complaints? Links without explanation. Too many hashtags or Twitter specific syntax. Mean-spirited tweets, negative sentiments and complaints.

    And what did people like? The highest value was ascribed to informative and funny tweets. Usually a tweet was rated one or the other but not both. And, despite the 140 character limit already serving as a brevity inducing mechanism, people appreciated more concise tweets that got the information out in as few words as possible. Reader also appreciated thoughtful questions to followers, deeming it a good use of the medium. Finally, and somewhat surprisingly, self-promotional tweets did not suffer any more negative treatment than passing along someone else’s news or content – readers appreciate the news, even if that news is generated by you rather than the AP.

    The report concluded with these thoughts:

    Content. Information sharing, self-promotion (links to personally created content) and questions to followers were valued highly, while presence maintenance, conversational and ‘me now’ statuses were less valued.

    Emerging Practices. Our analysis suggests: embed more context in tweets (and be less cryptic); add extra commentary, especially if retweeting a common news source; don’t overuse hashtags and use direct messages (DMs) rather than @mentions if more appropriate; happy sentiments are valued and “whining” is disliked, and questions should use a unique hashtag so followers can keep track of the conversation.

     Even though I already focus most of my Twitter activity on passing along news, this report gives me ideas about how to package my tweets in a more appealing format. Might be worth taking a look at your own content to see if you fit within the worth saving or worth chucking file. Because, you don’t want to wonder whether your tree makes a sound when it falls in the Twitter forest and there’s no one there to hear it.

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  • How To Deal With Google Search + Your World

    A lot has been going down at Google lately. New collapsed privacy policies, which I am covering in my next class at Solo Practice University, and the roll out of the new Google Search, which adds a + Your World layer to the search giant’s core application – search. What does it all mean? What do I do with this? Big questions, but there are answers to be found and it isn’t as overwhelming and life-changing as one may think when one reads the hue and cries over privacy and search integrity overflowing the tech blogs in the wake of the roll out.

    You can read more about the details of Google Search + Your World here. Or check out the video below for an overview.

    The essential change is that Search +, as it is being called, will include content added by your friends to your search results when you type in a query. You will also see relevant profiles (Google + profiles, that is) in your results view, and you can expand your social connections with profiles related to your search queries. The assumption, or really the sell, is that content on point generated by your contacts will be of greater relevance, value and presumably veracity than results from the larger, impersonal web. Social results will be marked in your results list with a little blue person, so you can distinguish social or Search + results from general results.

    What kinds of content will you see from your friends? Photos, Google + content from your Circles, Google profiles and people and pages related to your topic. So not all of the content being served is directly connected – popular Google social content will also show, which presumably is what traditional SEO companies and advocates are squawking about – it will turn Google relevance on its head. The new mantra is fostering a presence on Google+ in order to improve social search results. Facebook and Twitter won’t help you here – Google is clearly favoring its own content, in part because it can and in part because of impediments to mutually beneficial relationships with Facebook and Twitter. Big business at its best here folks.

    Google has been moving in this direction for some time, with its introduction of +1′s across the web improving page ranking and integrating social search back many months ago. It is now giving its own social network, Google +, a leg up in the social search results. And why shouldn’t it? Social search is the next big evolution of search on the web and if Google has readily available relevant social content, they would be “mad” not to include it in their results. And, for all of those users afraid of social polluting their search, you can always toggle off the social search function using the buttons at the upper right corner of the search results screen – or not log into your Google account at all when you search.

    So, as a content creator, get yourself on Google + and make the best effort of it. You probably already have a Twitter stream and a Facebook page – get that content moving on Google + too. If that sounds daunting, add some tech wizardry with a cross-posting extension like this one here. If you are a content searcher, then you can toggle social on or off, but consider that you are getting more potentially relevant leads and links with social turned on. Search both to compare results – that one extra step might will put you in a better position than searching one or the other alone.

    Google + and social are definitely here to stay. Might as well make the best of it.

     

     

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  • Scoop.It’s Rich, Easy Curation Makes You Look Like A Pro

    Scratching both the itch of discovery and creation, Scoop.it is an invite-only service that offers a slick, powerful tool focused on content. Within the rich interface, users can set up topic-based pages to fill with relevant content. Or, users can explore the pages created by other users. Or both.

    Scoop.it makes the curation part VERY easy for you – along with the standard bookmarklet that will allow you to pull from all over the Web, you will also get a stream of recommended content from around the Web for each page you maintain right on the site. Recommendations are based on your own search terms and can be tweaked by source or term. With one click, that content is packaged into a nice little “box” showing the title with link to original article, image and a quote that sums up the article, enticing the reader in for further discovery. When you have curated enough content, your page starts to look like one of those magazine-themed apps like Flipboard or Pulse. Scoop.it also shows you stats for your page, so you can see how people are interacting with your content.

    Of course, there are cool social features. In addition to the usual sharing options to other social sites, Scoop.it lets you follow other pages of interest, comment on material and even suggest material to topic curators. Check out the embed of my page on Pro Tech:

    Scoop.it’s team likens itself to Tumblr without the blogging and Paper.li with more manual control over the content. Scoop.it isn’t stingy either: they are fine with you taking your Scoop.it page and embedding it elsewhere, anywhere – such as a Facebook page, WordPress blog or LinkedIn, with widgets and embeds. The Slideshare below talks about this new feature in greater detail.

    Scoop.it is a total package for content curation, meeting many needs – particularly of those passionate or knowledgeable, but without the time to devote to a blog to impart that information to the public. Look like a content pro with Scoop.it.

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  • XYDO – Your Social News Reader

    What do you get when you cross the now, apparently, defunct Socialmedian and social-question-site darling Quora? Well, I am not sure, but it might look something like XYDO. If you like your news crowdsourced, timely and with a healthy side of friends, then XYDO might interest you. Instead of using algorithms to filter news of interest, XYDO prompts you to use your trusted friends to sift the good stuff to the top of your web page. You create an “activity stream” of content by choosing fairly fine-grained topics of interest and friends to follow from your social services. This content is pulled from links shared by these users. Further break down this content by stories that are trending, newest or top in the past 24 hours (or current). If you want a broader view of the news, step back and peruse the front page, so to speak, which pulls top content sitewide. Each news story offers some interaction as well, in the form of a voting option (which looks a lot like Quora’s answer voting mechanism), the identity of who shared the story, the categories the story belongs to, how and when the story was shared and a process for commenting on or discussing the story within the news blurb displayed on your XYDO page.  And, when you check out a story, note the related articles showing in the right hand column – you could dig yourself pretty far down into a given topic pretty if you are following the right people and subject matter. And it isn’t all tech – some of the early closed beta adopters set up some legal channels in XYDO, so the topical content is not strictly tech-oriented (although I don’t mind that particular orientation myself).

    Follow content, follow sources, contribute your own sources to existing topics. Trending updates on a story can show back up in Twitter from XYDO if you choose to follow them there or keep tabs on the highly interactive, clickable, information-laden XYDO page. But don’t forget to leave a trail of popcorn – if you are a news junkie like me, you might need some help getting back out of the forest of information.

    When all is said and done, I like XYDO’s take on news delivery, post-information explosion. It seems the best options for filtering content these days are either leveraging high tech algorithms or leveraging people you know and trust. No matter how you slice the “behind the scenes”, any filtering, tagging and sorting of the vast quantities of content is a GOOD thing. Cheers to XYDO – hope they keep it flying.

    This week, XYDO opened its closed beta doors to the public. Go check them out at the link above and add your own voice to the mix – the more quality curators hopping on board, the better this crowdsourced news mecca will become.

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  • Qwiki & PostPost – Two Great Consumption Tools

    I have been playing around with a couple of web tools and thought I might share with the class. Both offer filters, or perhaps lenses, for content with a focus on presentation.

    The first one is Qwiki, a tool that has been in closed alpha testing for a while, but has just been released to the public. Qwiki bills itself as a multi-media search engine, but I see it as more of a visually stunning wiki tool. Visit Qwiki and you will find the usual search box. A nice touch – suggested results show below your typed term offering you options. Qwiki includes more than 3 million reference terms, mostly nouns such as people, places, and things. Enter a term and receive an “information experience” – a selection of videos, photographs, maps, and more, as well as links to related topics. You get a narration and scrolling text of the “answer” to your query running throughout the video / slideshow. Share the Qwiki you happen to be viewing via social media links, email it, or embed it in another site. The wiki part for me was being prompted via button at the top to “improve” the Qwiki, such as suggesting video and images that might go with the subject matter. Combining user-participation with such a stunning experience is intriguing. It is SO science fiction. While Qwiki might have limited appeal now, due to its smallish database, imagine its impact when it can access a database of information the size of Wikipedia. And, consider “reading” the morning news on your smartphone with a Qwiki interface. Businesses and professionasl should run and not walk to Qwiki to develop their own brand – what a great way to leverage web presence in an information environment. Not so far-fetched and definitely appealing.

    The second is PostPost – a social newspaper for Facebook users. Do you like Flipboard? Do you like Facebook? Then you will probably enjoy PostPost. The “real time” social newspaper is Web-based. Simply log in with your Facebook credentials, authorize the free app, wait a moment, and get a really nice magazine of your friends’ Facebook content. The page will show links, photos, and videos, offering an experience akin to paper.li’s treatment of Twitter. This is meant to serve as a real-time layout, with intelligent grouping of similar content, making it easier to read and share. You can control the experience by moving content between sections and change the size of the newspaper. Filter and block what you don’t want to see and emphasize what you do want to see. A real boon for large friend lists or overactive sharers.

    Either way you slice it, making content more visually appealing and stimulating will improve retention and enhance consumption. Both Qwiki and PostPost are aiming to do just that. Check it out and check back in with your comments!

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