• Google’s New e-Discovery App – Vault

    Leaving no part of the business software suite untouched, Google has recently introduced its new e-Discovery product within its Apps for Business offerings. Called Vault, it serves to automatically store and save emails and chat sessions of users within a Google Apps ecosystem. Like any good e-Discovery product, Vault allows you to easily preserve, retain and retrieve information that may be needed in the course of litigation.

    Vault is, like most Google offerings, cloud-based and quite easy to deploy according to reviewers. It is instant on and provides access to all  Gmail and on-the-record chats. It’s a bit different - instead of making copies of the tracked content and storing them in a separate storage locale, Vault merely changes how users “see” their content – when an end user “deletes” emails and IM sessions, they are removed from the user-interface view but retained on the Google Apps servers.

     

     

    Vault costs $5 per user per month, on top of the $50 per user per year, $5 per user per month Google Apps fee. While it certainly isn’t “free”, like many Google products, the price is doable from a small business perspective.

     

    Vault is not the only Google product that can be used for e-document preservation and retrieval – Google Message Discovery is already available and being used by Apps users, at a cost of $33 per user per year. Message Discovery operates more like a traditional e-discovery solution – with copies of docs stored in a separate section of the server. Google advises that the differences between Vault and Message Discovery include:

     

    (1) Google Apps Vault is built natively in Google Apps and provides a true manage-in-place capability

    (2) Vault can archive on-the-record chat messages

    (3) Vault plans to support additional data types in the future (stay tuned for more information). GMD only supports email.

    (4) There is no time limit on retention. GMD has a maximum retention period of 10 years

    (5) Easy set-up through the Apps CPanel. GMD has a separate, non-integrated user interface

    (6) Vault supports archiving email and on-the-record chat messages in all languages that Google Apps supports. GMD does not support as many languages, particularly double-byte languages.

    (7) Vault can leverage existing migration tools for Gmail which gives customers more flexibility and can lower costs.

    (8) Vault can be deployed “on-demand” and immediately begin applying information governance policies to the data that exists in your domain’s Gmail inboxes (legacy and newly created data). GMD starts capturing messages from the time that it is deployed and requires Historic Message Journaling to load historical email into the GMD archive.

     

    At release, Vault is available to new Apps customers only. Google assures that it will be available to existing Apps customers in the future, with automated data migration for Message Discovery users. Google likely will expand Vault to other Google products as well, such as the Google Talk client and perhaps even Google voice transcripts.

     

    Google has released the video below outlining it’s Vault product. Take a peek:

     

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  • Total Attorneys Has It’s Own App Store

     

    Total Attorneys is a web-based (read: cloud-based) law practice management program. Essentially, TA provides the means for clients to retain your services, make payments, upload documents and complete forms online, while you and your colleagues can access complete case files at any time from any location with a secure Internet connection. Manage your practice, track time, send bills, manage documents and communicate with clients, all from a centralized Web location. They even offer virtual receptionist services from their Chicago location. Sounds pretty cool, right?

     

    It gets cooler. TA has now implemented an App store for its platform, called Total Apps, unveiling the wonder at the ABA Tech show going on in Chicago as we speak. The first apps out of the box include:

     

    • Fastcase, for legal research

    • Capital Payments, for payment processing

    • LegalEase, for attorney and paralegal contract support services

    • Legal Web Experts, for website creation and marketing

    • Virtual Receptionist, for fielding calls

    • LawQA, to showcase expertise

    • Google Sync, to keep Contacts, Calendars and Tasks in line

    • IfByPhone, to reach out to leads that have contacted you

    • LegalLeads, TA’s own lead generation service

     

    Plus, TA has an iPhone and iPad app to enable access to the platform while on the go. The timetracking feature on the mobile apps is ultra simple to use, making it quite easy to accurately keep time. Plus you can easily access the various tasks within the platform and, I presume in the near future, the apps via the mobile interface as well.

     

     

    TA is making its API available to developers in the hopes that third parties will pick up and run with the store and integrate more functionality into the platform. I think this is a forward-thinking means of managing legal practice in a way  our rapidly mobilized society can understand – with app-based, tool-oriented deployable solutions. Nice work, guys.

     

     

     

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  • MeetingBurner Brings Fast Free Video Conferencing To The Table

    Lifehacker tipped me off to this great service for web-based online meetings and webinars – MeetingBurner. This great tool offers a whole lot of functionality for free, and even more with some cash. Create an account in minutes, and host your first video conference a minute or two later. MeetingBurner does its thing without downloads – because it is web-based, set up is quite fast and costs are contained. So, what do you get for free? An online meeting for up to 15 people, email tech support, instant screen sharing, Mac & PC compatibility, audio conferencing via telephone, computer or Skype, support for mobile attendees, meeting scheduling functions, streaming host video, the ability to instantly change presenters, in-meeting chat, a customizable meeting registration page, and, automated email reminders. Geesh. What don’t you get? Well, if you pay a bit more for Pro at $39.95 a month, you can have up to 50 attendees, phone and email tech support, meeting recording and recorded meeting sharing. Premier at $99.95 a month gets you 1,000 or more atetndees, meeting analytics, SMS reminders, “AutoPilot” meetings (pre-recorded meetings that play as if live), and paywall PayPal integration. For all levels, the interface is beautiful and easy to understand. Mobile users can download the iPhone app to join meetings on the go. That should put a dent in some of the high priced video conferencing competitors.

    And it’s available today! Go on, get to your meeting.

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  • Quick Guide to Online Interaction

    With my crazy day-job and travel schedule these past few weeks, I haven’t been able to post my usual volume of quality content. Here is a quickie until I can get some more fully featured posts up. Nice simple infographic about what sites on the Web are designed for certain business- related tasks. Enjoy.

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  • Scoop.It’s Rich, Easy Curation Makes You Look Like A Pro

    Scratching both the itch of discovery and creation, Scoop.it is an invite-only service that offers a slick, powerful tool focused on content. Within the rich interface, users can set up topic-based pages to fill with relevant content. Or, users can explore the pages created by other users. Or both.

    Scoop.it makes the curation part VERY easy for you – along with the standard bookmarklet that will allow you to pull from all over the Web, you will also get a stream of recommended content from around the Web for each page you maintain right on the site. Recommendations are based on your own search terms and can be tweaked by source or term. With one click, that content is packaged into a nice little “box” showing the title with link to original article, image and a quote that sums up the article, enticing the reader in for further discovery. When you have curated enough content, your page starts to look like one of those magazine-themed apps like Flipboard or Pulse. Scoop.it also shows you stats for your page, so you can see how people are interacting with your content.

    Of course, there are cool social features. In addition to the usual sharing options to other social sites, Scoop.it lets you follow other pages of interest, comment on material and even suggest material to topic curators. Check out the embed of my page on Pro Tech:

    Scoop.it’s team likens itself to Tumblr without the blogging and Paper.li with more manual control over the content. Scoop.it isn’t stingy either: they are fine with you taking your Scoop.it page and embedding it elsewhere, anywhere – such as a Facebook page, WordPress blog or LinkedIn, with widgets and embeds. The Slideshare below talks about this new feature in greater detail.

    Scoop.it is a total package for content curation, meeting many needs – particularly of those passionate or knowledgeable, but without the time to devote to a blog to impart that information to the public. Look like a content pro with Scoop.it.

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