Before you start giving me that Captain Obvious look, head over to the LexisNexis April-June press Releases for this interesting article here about just how wide the tech gap is and what that might mean for businesses.
LN commissioned the national survey, targeting generational differences in the impact of tech on workplace etiquette, the blurring of the boundary between professional and personal tasks, and the impact of too much tech in the workplace.
The gap in etiquette perceptions is sufficiently wide that tensions among co-workers may ensue. The identified issues include use of laptops and PDAs during in-person meetings and blogging about workplace issues. You can probably guess which age group is more comfortable with ever-present tech and on-line sharing. There are also significant differences in attitudes about social media and entertainment access during work hours.
I was most struck by the numbers measuring the degree of tech multi-tasking across the generations. The younger groups reported more than twice the reported time spent with various applications opened, to a degree that respondents must have had open three or four apps at the same time. The younger group reported total app time far exceeding in serial hours the standard eight-hour workday and approaching a full 24-hour period.
LN brass call the results a “wake up call” to managers to address the gap and improve efficiencies. It is suggested that businesses should deploy tech that increases productivity and decreases multi-tasking. Reading a bit between the lines of jargon, the authors are suggesting that management rein in unacceptable use of tech (undefined in the release) and supplant traditional social networks with professional networking solutions.
To which I say “best of luck to you in those efforts.”
Edited to fix the veritable plethora of typos generated by my damnable iPhone keyboard.
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