Only in the modern age can a fan produce an ode to a product that is better than anything the company has come up with to date (despite the power of a massive ad budget behind it), have it go viral and gain instant, seemingly overnight attention. Such stories smack of the same Horatio Alger myth that powered our rags to riches dreams over a century ago.
Moral here? If you have something to say, say it – chances are, someone will hear you on the Web.
I love Palm, I really do. Hire this guy.