On the move and moving on, mobile usage is on a steep rise. What a coincidence, so is social networking. With email, messaging, chat, Facebook, Twitter and other conduits of communication, you need to be ready 24-7 to read and respond.
I admit it. I do a lot of my virtual social interaction when I am in line at the grocery checkout, waiting for my kids, between meetings or hanging out in waiting rooms. On my phone. Why not? My phone is pretty smart.
Well, for social addicts with iPhones, the phone is getting even smarter. Two new apps have brought the social inbox to your phone, organizing your friends messages and status updates in ways that improve efficiencies and interactions.
One such app, Twezr (link here), I have been using for more than a month now. The second, Friends, I just learned about a few days ago, but have yet to try.
What exactly is a social inbox? Think about your email inbox, add layers of social connections and provide the means to reach out to your contacts via any of those social conduits from one place.
Twezr combines your social media and your email in a single interface. It supports a lot of different email addresses, including Gmail, Yahoo, and Hotmail. You can also access Twitter and Facebook, including multiple accounts. The value-add to Twezr is its automatic prioritization – your contacts and their messages and status updates (which are organized in separate tabs) are ranked based on the frequency of your interactions. Twezr applies this ranking to the messages as well as the Facebook and Twitter updates. Twezr also matches your iPhone contacts with your social lists to create unified contacts – when I click on a friend’s Facebook or Twitter status update, I am given buttons to communicate with her by phone call, SMS or email. Talk about a communications mash-up! If I happen on a particular friend’s status update on Facebook in Twezr, but I know she is an SMS kind of gal, I can respond to her update via SMS within the app, rather than send a Facebook message from within the Facebook app. Very, very cool indeed. THe built in Twitter and Facebook clients are not bad either, you won’t find yourself insanely frustrated by a poor feature set – the necessary functions are all there.
Twezr also allows you to run full-text searches across e-mail, Twitter, and Facebook. So if you remember your friend pinging you about a particular event, but you can’t remember which email account or social network you saw the info on, just search in Twezr and you hit all the major hiding places in one fell swoop. Best of all, Twezr is free. It has become a regular go-to app on my phone to get the latest info and messages from my growing list of contacts. Note, though, that it takes Twezr a while to get up and running, particularly if you have a lot of contacts. It needs to pull your data, analyze it and spit it back out, Twezr style and that can take a while. I initially thought the app was defective. Lo and behold, three days later, I had the full-on Twezr experience.
Next up, Friends (link here). Like Twezr, Friends offers contact management across your phone’s address book, Twitter and Facebook, but adds LinkedIn, and MySpace. Like Twezr, Friends allows you to also see your social streams and update your social status within the Friends app. Although I do not have the app yet, screenshots show a very pretty user interface, might snazzier than the free Twezr. Oh, I should mention that Friends costs a whopping $1.99, which they clearly put into the visuals. It is a super way to browse shared content, with comments and commenting within the app as well. Of course, you can place calls within the app too, which then leverages the iPhone’s own phone functions.
Essentially, these apps bring an experience to the mobile phone that Threadsy (link here) brings to your browser and Xobni (link here) brings to your Outlook inbox and what Facebook is hoping to do with its new social inbox product that it intends to roll out soon – one stop shopping for your social and communications needs. And with the quickening pace of life, you really can’t have too many shortcuts.