Mobile, Voice Assistants & Cloud A2J, Hackathons, Blockchain & Data Security
Ask Jeeves
instructed users to ask questions, introduced
natural language search
1996
Palm’s
Palm Pilot
PDA
1997
SixDegrees, the
first social media siteAOL Instant Messenger
launched
Term “
weblog
” coined
1998
First
blogging
platform Open Diary launched
Blackberry’s
glorified pager & ubiquitous mobile email device
Ecommerce
picked up, law firms slow to adaptScreen scraping, workflow automation &
AI development
paved way for
robotic process automation
Term
“Internet of Things”
coined
1981
IBM’s first
PC
&
Osborne’s first
laptop
Records begin being consolidated electronically
1984
Apple’s first
MacSpreadsheet
software&
Lawyer-specific software
(depo searching, doc assembly, outline creators, contacts & calendars, DBsfor doc indexing)
1985
LANs
(local area networks) herald network drives & intraoffice sharing. Also the advent of the firm helpdesk
1988
Pagers
and
cellphones
1992
Windows
3.1 & LAN use proliferated
1992
IBM’s first
smartphone
-Simon
MS Office suite
of applications developed
Scanning
&
OCR
& paper to digital conversion & production commenced
1995
Mosaic
browser
released for the
World Wide Web,
surfing the Internet began
Bulletin boards
&
listservs
connected strangers over common topics Lawyers created online communities
2007
iPhone
introduced & mobile computing wasborn
2008
Android
operating system released Portals & extranets developed
West KM
for knowledge management Hackers, viruses &
SPAM
increased
IoT
was born -more objects connected to Internet than people
2009
Blockchain
&
Bitcoin
digital currency
2010
IBM Watson
, first NLP system, launched & fascination with
AI
ensued
Robotic process automation
emerged